• We are a custom made to order business. That means, you buy it - we go make it.
• Everything is handmade locally in Perth, Western Australia by Fitzgerald Photo Imaging.
• Expected shipping times are a best guess only. We use a third party printer and it is hard to know how busy they currently are. Delays due to busy periods or shortage of raw materials can happen.
• We do not have print progress tracking for custom order prints, after ordering you will next hear from us when your print has been completed. To get a more specific delivery time frame, please get in touch.
• If you need a print by a certain date we can do our best to accommodate you, please get in touch.
• Please be aware, October through January is our busiest time of year. Delays during this period can happen.

In Stock Prints, Greetings Cards, Calendars are ready for immediate collection.

Rolled prints ready for collection within 1-3 weeks.
Framed prints ready for collection within 2-4 weeks.

All pick up orders can be collected from Fitzgerald Photo Imaging. Please let the staff know your order number and please have your order confirmation email or ID ready to present to the staff at Fitzgerald’s.

350 Fitzgerald St, North Perth WA 60065

In Stock Prints, Greetings Cards, Calendars will generally ship within 5 business days.

Rolled prints ready for dispatch within 1-3 weeks.
Framed prints ready for dispatch within 2-4 weeks.

We offer free shipping on rolled and framed artworks within Australia.
Rolled and Framed Artworks will generally be shipped via Auspost or a local courier.
Signature is required on delivery. It is important that your shipping address is your day time address.
East Coast Framed orders at 80cm x 60cm and above will be shipped from Perth via road and can take an extra 5 days.

Greetings Cards, Calendars will generally ship within 5 business days.
Rolled prints ready for dispatch within 1-3 weeks. 

We offer free shipping on rolled prints worldwide.

Signature is required on delivery. It is important that your shipping address is your day time address.

Important: The rough shipping times below are an estimate only. Please plan ahead when ordering. 
NZ estimates 3-15 business days.
UK estimates 5-15 business days.
Europe estimates 7-25 business days.
USA, CAN estimates 5-21 business days. 

Worldwide Shipping Limitations

Due to huge cost variations and website limitations we do not allow international customers to check out with a framed print in cart.

However, shipping framed prints internationally is possible, please email us for a quote to ship a framed print to your international address. But we will generally recommend ordering a rolled print and having it framed locally.

Unfortunately, due to carrier limitations we are generally unable to ship to the following countries/regions:Algeria, Cuba, Indonesia, Iran, Israel, Korea, Democratic People's Republic Of North Korea, Kuwait, Morocco, Nepal, Nigeria, Pakistan, Russia, Saudi Arabia, Sudan, Syria.

Customs/Import Duties & Taxes

All customers are responsible for customs/imports duties & taxes. 

We recommend contacting your local custom office for further information.

We do not send an invoice with our prints, and when appropriate we select 'gift' on postage forms. This may help reduce duties & taxes.